Highton Hotel Shanghai, Shanghai

My stay at this hotel was quite disappointing overall. While the rooms were spacious, they were marred by unpleasant odors and poor maintenance. The service was lacking, particularly in communication, and the facilities were below expectations. The location is not ideal for convenience, making it difficult to access shops or amenities.

I had a rather disappointing experience at this hotel that claims to be a 4-star establishment. While I appreciated the spacious room, it was tainted by a persistent cigarette smell. The air conditioning was ineffective and the staff’s communication skills were lacking, making for a frustrating stay. Overall, the hotel needs significant improvements in both service and upkeep to truly be worth the price.

I had a pretty disappointing experience at this hotel. While the staff was helpful and the rooms were spacious, the overall quality was subpar, and the communication with staff was frustrating. The atmosphere was gloomy, and several things, like the air conditioning and cleanliness, left much to be desired. Overall, I wouldn't recommend staying here unless necessary.

My experience at this motel was quite disappointing. The room I stayed in had a strong smoking odor that lingered, despite being a suite. The service from the cleaning staff was frustrating, and the amenities left much to be desired, particularly the very hard bed. However, my colleague's room was better, and I do appreciate that the staff eventually tried to assist. Overall, it did not feel like a worthwhile stay for the price.